This Privacy Policy explains how Chattr (“we”, “us”, “our”) collects, uses, discloses, and protects information when you visit chattr.com.au (the “Site”) or contact us.
By using the Site, you acknowledge this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a) Information you provide to us
- Name
- Email address
- Phone number
- Any information you submit via forms, sign-ups, or correspondence with us
b) Information collected automatically
- Device and browser information
- IP address
- Referral source (e.g. search engine or link)
- Pages viewed and time spent on the Site
c) Cookies and similar technologies
We use cookies and similar technologies to operate and improve the Site and understand usage. For more information, refer to our Cookie Policy (where applicable).
2. How We Use Information
We use information to:
- Provide, operate, and maintain the Site
- Improve the Site, functionality, and user experience
- Respond to enquiries and provide customer support
- Process transactions (where applicable)
- Send marketing communications where you have opted in (you can opt out at any time)
- Comply with legal and regulatory obligations
- Protect the Site, users, and our rights (including fraud prevention and security)
3. Disclosure of Information
We do not sell your personal information.
We may disclose information:
- To service providers who support our operations (e.g. hosting, email, analytics), under appropriate contractual safeguards
- Where required or authorised by law, regulation, court order, or government request
- To protect our rights, property, users, or the public
- With your consent or at your direction
4. Your Choices and Rights
Subject to applicable law, you may:
- Access and update your account information (where available)
- Opt out of marketing by using the unsubscribe link in emails or contacting us
- Manage cookies through your browser settings (note: some features may not function as intended)
- Request deletion of your account and associated data by contacting us
5. Data Security
We implement reasonable technical and organisational measures designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing information.
7. Children
The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we become aware we have collected such information, we will take steps to delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of the Site after an update constitutes acceptance of the revised policy.
9. Contact
For questions or requests relating to privacy, contact info@chattr.com.au.